Prior appointment
You can decide when you would like us to contact you so we can help with any account-related procedures.
By doing this we can offer you personalised information on your town or municipality.
Teléfono de atención al cliente
911 779 010 / 900 190 020 / 900 304 051
Customer service hours:
Lunes a viernes de 08.00 a 21:00 h.
Teléfono de averías
900 330 030
Customer service hours:
Disponible las 24 horas de los 365 días del año.
Teléfono para comunicar lecturas
900 816 200
Customer service hours:
Disponible las 24 horas de los 365 días del año.
630210503 Abre aplicación Whatsapp en nueva ventana
Utiliza este teléfono para consultas
o gestiones comerciales.
Customer service hours:
De lunes a viernes de 08.00 a 21.00 h
You can decide when you would like us to contact you so we can help with any account-related procedures.
In order to complete the procedure we will ask you for your identity document: DNI, NIE or NIF.
If your inquiry is related to a payment, invoice or contract.
If you are not the account holder, we will need the document authorising you to act on their behalf.
Check the documentation required for new supply connections.
@InfoAquona (se abre en nueva ventana)
Our channel on Twitter
Response time:
Monday to Friday 9.00 a 17.00 h.
Address
To find out which office is yours,
select your town or municipality here